Product Receiving Procedures

The Importance of Safety
Petroleum products are divided into volatile (e.g: gasoline) and non-volatile (e.g: fuel oil and lubricants) products. Therefore, without proper precautions and appropriate procedures, improper handling of petroleum products could result in injury, asset damage, product degradation, adverse impact to the environment or even loss of lives.
At the end of the day, we would like everyone to head home safely after a hard day's work. So remember to always observe the petroleum product receiving procedures as recommended.

Product Receiving Procedures Menu
  • Before Unloading


    Step Actions Required
    Driver Customer’s Representative at Site

    1

    Entering Unloading Area

    • Drive slowly/carefully and stop at the designated area.
    • Stop engine. Apply tanker’s hand brake.
    • Raise both window screens completely.
    • Safely place tyre stoppers/chokes.
    • Place 2 units of fire extinguishers (dry powder type) at appropriate locations.
    • Ensure unloading area is free from any source of fire.


    Entering Unloading Area

    • Ensure access road to unloading area is clear from any hazard/obstacle
    • Ensure the designated unloading area is flat and free from any hazard.
    • Check the quantity in the skid tank using ‘dipping stick’ and ‘fuel finding paste’ to ensure sufficient ullage.


    2

    • Submit Delivery Note to the customer’s representative.


    • Ensure the product and the quantity to be discharged is stated in the Delivery Note.


    3

    • Connect bonding wire of the tanker to the appropriate bonding point.
    • Connect discharging hose correctly.


    • Wear safety shoes and gloves
    • Ensure all seals at every manholes and discharge faucets are in good condition, intact and the seal serial numbers match the numbers recorded in the Delivery Note.
    • Break the seals of the designated outlets according to the order.
    • Wear safety harness.
    • Climb up the tanker using the designated ladder carefully.
    • Hook the lanyard to the designated wire line at the top of the tanker.
    • Ensure the seal serial numbers at the manhole covers and unloading faucets are similar to the serial number in the Delivery Note.
    • Break the seals and open the manhole cover slowly.
    • Ensure the level of product touch the ‘ullage marker’.
    • Use ‘T-rule’ to determine the level of product from the manhole.
    • Close the manhole cover slowly and leave a small space for ventilation during the unloading.
    • Unhook the lanyard from the wire railing and carefully step down from the tanker.


    4

    Product Sampling

    • Use aluminium pail to take product sample.
    • Obtain composite sampling by flushing about 2 litres of product from each compartment.


    Product Sampling

    • Check product colour.
    • Ensure product is free from any foreign particles.
    • Use ‘water finding paste’ to ensure product is free from water.

  • During Unloading


    Step Actions Required
    Driver Customer’s Representative at Site

    1

    • Open the relevant foot valve and discharge faucet.
    • Start product unloading/discharging.

     

    2


    Throughout the Unloading Process

    • Do not leave tanker unattended and be at unloading site at all times.
    • Ensure there is no product overflow from the ventilation pipe.
    • Ensure other vehicle engines in the vicinity are switched off.
    • Observe no smoking rule.
    • Ensure no leakage at the discharge faucet.
    • Ensure suitable pump pressure.
    • Be alert of possible overflow in customer’s storage tank.



    Throughout the Unloading Process

    • Observe that there is no product overflow from the ventilation pipe.
    • Refrain from performing tank dipping during product discharging operation.
    • Observe no smoking rule.

  • After Unloading


    Step Actions Required
    Driver Customer’s Representative at Site

    1

    • Ensure every tanker compartment is empty and each tanker compartment discharge hose has no leftover product.


    • Wear safety harness.
    • Climb up the tanker carefully using the designated ladder.
    • Hook the lanyard to the designated wire line at the top of the tanker.
    • Ensure every tanker compartment is empty.
    • Unhook the lanyard from the wire railing and carefully step down from the tanker.
    • Ensure discharge hose has no leftover product.


    2

    • Wear safety harness.
    • Climb up the tanker and hook the lanyard to the designated wire line.
    • Close manhole cover of each compartment.
    • Store all the items used for unloading.


    • Pour excessive product (if any) into the receiving faucet or into the storage tank.
    • Close and lock receiving faucet.


    3

    • Receive the Delivery Note and ensure it is signed and stamped by the customer.


    • Sign, stamp and return the Delivery Note to the driver to confirm product is received.

    4

    • Drive away safely from the unloading area.


    • Assist and ensure tanker safely leaves the site.

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