Share this article Committed to Leadership, Innovation and Sustainability IntroductionPDB’s steady growth over the years is premised on the Company’s commitment to leadership, innovation and sustainability of its products and services.Delivering Exceptional Customer ExperienceToday, PDB is the overall leading retailer and marketer of domestic downstream oil and gas products. We are the market leader in the Commercial and LPG Businesses in Malaysia with strong fundamentals to retain and further solidify this position. PDB’s Retail Business has also grown to become Malaysia’s largest petroleum retail network with over 1,000 stations and 725 Kedai Mesra, offering one-stop convenience for fuelling, dining, shopping, banking, car spa and other services. Importantly, PDB continues to lead the way in reimagining its products and services to deliver exceptional customer experience. This in turn, solidifies our position as the Brand of 1st Choice.Shareholder ValueAt PDB, we are fully committed to establish ourselves as a leading, responsible and reputable public listed company. As in the previous years, we continue to create long-term shareholder value and deliver good year-on-year dividends for our shareholders. As a result of this, the Company has been awarded with the Most Consistent Dividend Policy for Malaysia in the 3rd Annual Southeast Asia Institutional Investor Corporate Awards 2013.In 2013, the Company continues to deliver strong shareholder value with high dividend pay-out of 74.1%. The Company’s share price continues to grow steadily to RM31.44 as at 31 December 2013. On top of that, PDB has also enhanced its investor relations efforts to reach out to the investing community more effectively. This will pave the way for investors to better understand the Company’s business operations and financial performance.Developing Innovative ProductsPDB’s steady growth over the years is premised on the Company’s commitment to leadership, innovation and sustainability of its products and services. Our passion to be an industry trendsetter has made us the clear Brand of 1st Choice. On top of that, the desire to continuously improve and excel has ensured that we continue to deliver innovative products and differentiated services for our customers. Our long term partnership with the Formula One™ teams has also enabled PETRONAS to showcase its Fluid Technology Solutions™. This is where our collective experience and technical expertise gained from the F1 tracks have been innovatively translated onto the roads for motorists via the synergy in the design, development and delivery of top tier fuels, lubricants, functional fluids and car care solutions. FuelOur flagship fuel, the PETRONAS PRIMAX 95 continues to satisfy our customers with the cost saving quality it delivers to motorists. As a testimony, the fuel was awarded the Putra Brand Gold Award under the Automotive Fuel category for the fourth consecutive year, a true recognition by Malaysians of PETRONAS PRIMAX as their Brand of 1st Choice.LubricantsSimilarly, its range of premium automotive lubricant products, the PETRONAS Syntium was awarded the BrandLaureate’s Best Brands in Consumer Category for Car Lubricants, a testament to the Company’s quality products. The PETRONAS Syntium brand has evolved to one that is synonymous with the pinnacle of motorsports, the Formula One™ and is today recognised, approved and accredited by major automotive manufacturers including Mercedes-Benz and BMW. Given the efficacy of the product, PETRONAS Syntium is currently being endorsed by the MERCEDES AMG PETRONAS Formula One™ Team driver, Lewis Hamilton.Car Care SolutionsTo further benefit customers with its range of F1 technology-inspired fluids, PDB had pulled together the extensive knowledge and technology gained from the partnership with Formula One™ teams into its new fully-branded automobile workshop, the PETRONAS LubeXperts. Following the launch in April 2013, the premium lubricant workshops carry the PETRONAS corporate identity, providing superior automotive fluid solutions and innovative customer-centric offerings. As of 31 December 2013, the Company has a total of 41 PETRONAS LubeXperts under its stable.PETRONAS StationsAlong with the range of superior products and services available at our PETRONAS Stations, PDB continues to lead the way in offering motorists the holistic experience all under one roof, encapsulating the true meaning of PETRONAS Gives You More. The PETRONAS Stations’ signature one-stop centre convenience concept has proven to be a popular one as it was voted the Best Petrol Station by Malaysians at the Reader’s Digest Most Trusted Brand 2013 Awards.